Frequently Asked Questions
Everything you need to know about shopping with Paradigme.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is Paradigme's return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are free for domestic customers via our online portal.
How do I know which size to choose?
Each product page features a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific measurements provided for that garment.
Are your materials sustainably sourced?
Yes, Paradigme is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes to ensure our environmental footprint is as small as possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.